Privacy Policy

Richmond Group (also referred to as “Richmond Developers Limited,” “we,” “us,” or “our”), a real estate development company based in Bangladesh, operates the website https://www.richmondbd.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our Website.

By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide to us

Name, phone number, email address, and any other details you submit through contact forms, inquiry forms, project interest forms, or email.
Information related to property inquiries, plot/apartment bookings, or joint venture interest (e.g., preferred project, location, budget range).
Any other information you voluntarily provide when contacting us.

Automatically collected information

IP address, browser type, device information, operating system, referring URLs, pages visited, time spent on pages, and general usage data.
Cookies and similar tracking technologies (see section 6).

We do not intentionally collect sensitive personal data (such as national ID numbers, financial account details, or biometric data) through the Website unless you voluntarily provide it in connection with a formal inquiry or booking process.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide information about our real estate projects (land development, apartment projects, township projects such as Richmond Canada City, Amar City, Pubaloy City, etc.).
Process and follow up on expressions of interest, bookings, or joint venture discussions.
Improve the Website, user experience, and our services.
Communicate with you about projects, updates, events, or offers (with your consent where required).
Comply with legal and regulatory obligations under Bangladeshi law.
Protect our rights, prevent fraud, and ensure the security of the Website.

3. Legal Basis for Processing (where applicable)

We process your personal data based on:

Your consent (e.g., when you submit a contact form).
Legitimate interests (responding to inquiries, improving our Website and services).
Performance of a contract or pre-contractual steps (if you proceed with a booking or agreement).
Compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share it with:

Service providers who assist us (e.g., website hosting, email services, IT support) under confidentiality obligations.
Professional advisors (legal, accounting) when necessary.
Government authorities or law enforcement if required by applicable Bangladeshi law.
Successors in the event of a business transfer, merger, or acquisition (with appropriate safeguards).

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inquiry and contact data is typically retained for a reasonable period to allow follow-up and record-keeping, after which it is securely deleted or anonymized.

6. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal retention requirements).
Withdraw consent where processing is based on consent.
Object to certain processing activities.

To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children’s Privacy

The Website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

11. International Transfers

Your information is primarily processed and stored in Bangladesh. If data is transferred outside Bangladesh, we will take appropriate steps to ensure adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Richmond Group / Richmond Developers Limited
36 Delta Dahlia, Kamal Ataturk Avenue
Banani, Dhaka-1213, Bangladesh

Phone: +88 01730372670
Website: https://www.richmondbd.com

You may also use the contact form available on the Website.